|Sunil Kumar Malhotra||05/10/2019|
Company is charging packaging of product which is too much and as we are purchasing directly from company so company have no middleman to whom company is giving margin, moreover company is charging MRP....so very shocked and surprised that instead of giving any discount, as company has not to pay any margin to middleman, company is looting through package charges from it's customer. That margin should be use as package charges. So think over it. I will not order any your product in future. It's better to purchase through local vendor.
Team Cycle Pure
Hi Sunil, thank you for your feedback. However, there were no packaging or shipping charges in your said order since the order value was above Rs.200. Kindly reach us at email@example.com so that we can better understand your concern. Thank you for your patronage.
Note worth and it is ok in fragments.
|CHANDRASHEKHAR r D||10/07/2022|
The fragrance is on the heavier side and not as advertised
It do not have any significant smell.
Team Cycle Pure
Thank you for sharing your feedback. We're sorry that your experience didn't match your expectations. We strive to do better and we thank you for bringing this to our notice. Fragrance is highly influenced by perceptions and hence are very subjective.
We try our best to create the best quality fragrances using the purest ingredients that have a universal appeal. We'd request you to kindly reach us at firstname.lastname@example.org or alternatively let us know that we can arrange a call from our end to you to know the issue that you raised on fragrance in detail and for resolution.
Nothing very specific about this! This is just an ordinary agarbatti, contrary to Cycle's legacy. Disappointed.